the blindeinstein blog

darkuncle:

thedailywhat:

This Is All Kinds Of Wrong of the Day: A 70-year-old Florida woman and her terminally ill husband are being foreclosed upon by Bank of America because they paid their mortgage a week in advance.

The Bullingtons, who have lived in Pasco County for 15 years, ran into financial trouble when James fell ill and their medical expenses skyrocketed. The couple asked the bank to reduce their monthly mortgage payment through a modification plan, and the bank agreed.

Sharon Bullington sent in her first payment under the revised plan on December 23, and, even though it wasn’t due until January 1, the bank accepted it. In January, Bullington attempted to pay February’s installment over the phone, but got her routing number wrong — a mistake she didn’t find out about until several weeks later.

The couple was summarily ejected from the plan in March.

Confused, Bullington wrote a two-page letter to Bank of America president Brian Moynihan to clarify that the payment made in December was meant to cover January. Moynihan aide Ana Olivera wrote Bullington to reiterate the requirement that all payments under the Home Affordable Modification Program must be made “in the month in which [they are] due.”

Olivera went on to say that the foreclosure process could not be halted, and that Bullington’s only recourse was to sell the home in a short sale or sign it over to the bank. “I understand that you may be disappointed with our final resolution and appreciate the opportunity to clarify this matter,” Olivera’s letter concluded. “While this may not be the response you were hoping for, I trust I have addressed your concerns.”

“It’s like death to me,” Bullington, who is her husband’s sole caregiver, told the St. Petersburg Times. “My husband is bedridden. It’s almost more than I can bear.”

Reached for comment by the paper, Olivera decline to speak on the matter, but a Bank of America rep said in an email that the Bullingtons’ case will be re-reviewed.

[tampabay.]

is it any wonder why their stock has tanked lately? if Moynihan is even remotely competent, this is exactly the kind of thing he’ll put a stop to: paying customers being evicted due to stupid technicalities and inflexible rules. I wouldn’t get my mortgage from BofA if they were the last lender on Earth.

I’m in a BoA at least four times a week (for work). The people that work there are all really nice. When one of them inevitably asks me if I would like to open an account, I politely say I’ll think about it, instead of giving my gut reaction, which is pointing and laughing hysterically.